15+ years designing AI products, operational workflows, and enterprise systems from 0→1 to scale. As a first and principal designer across startups and growth-stage teams, I turn real-world complexity into experiences people can actually use, grounded in business thinking, craft, and human impact.
About me
I'm the kind of designer who genuinely enjoys operational complexity, ambiguous problems, messy systems, fast-moving teams, and turning all of that into experiences that feel surprisingly simple and human.
Over the past 15+ years, I've designed across 0→1 startups, AI products, and growth-stage SaaS, always working closely with product, engineering, and leadership. I care deeply about craft, but I also believe great design should be thoughtful about the business, create clarity, and make people's lives better at the same time.
Most recently at Front, I led end-to-end design for AI features including Smart CSAT, AI Composer, and Copilot, collaborating with PMs, engineers, and data scientists to help shape and ship the company's new AI experiences.
Before that, I joined DeepHow as the first designer and later became Design Lead, helping take the platform from 0→1 while designing for enterprise clients like Black & Decker, AB InBev, Ford, Siemens, and Nissan across 500+ factories in 20+ countries.
Outside of work, I'm probably spending time with my family, playing tennis, learning golf, snowboarding, playing bass, or getting absolutely destroyed by 13-year-olds in online games.
Life in Paris
Family Time
Me & Joaquim
Snowboarding
Portuguese - Native
English - Native
French - C'est terrible
Bachelor in Design
PUC-Rio · 2004–2010
Work
A selection of AI products, enterprise systems, and operational workflows designed around real human constraints.
Front
AI-powered feature that interprets full support conversations to generate scalable satisfaction signals without requiring customers to fill in a form. Drove 5-figure revenue in its first quarter.
100%
Of interactions scored vs. ~10% with surveys
5-fig.
5-figure new AI revenue stream in Q1 post-launch
3
Interconnected product surfaces
DeepHow
Enterprise system that helped managers track workforce readiness, training completion, and operational skill gaps across global factory teams.
500+
Factories impacted globally
20+
Countries using the platform
5
Fortune 500 clients impacted with this feature
DeepHow
AI-powered TTS workflow that helped industrial experts create multilingual training content without recording themselves, scaling operational knowledge across 40 languages.
40
Languages supported
40%
Improvement in time-to-competency
~25%
Reduction in operational errors
DeepHow
Mobile-first workflow designed for factory environments with poor connectivity, allowing experts to capture, edit, and sync training content without interrupting maintenance operations.
Offline
Workflow upload support
Mobile‑first
Capture and editing workflow
2
Phased releases shipped on schedule
Experience
From Rio to Paris, I’ve spent the last 15+ years designing for startups, AI products, enterprise clients, factory floors, and customer support teams, turning a lot of complexity into real products along the way.
Front
Senior Product Designer
Paris, France
Led end-to-end design for AI features: Smart CSAT, AI Topics, and Copilot, defining UX strategy across the full AI suite. Smart CSAT drove 5-figure revenue in its first quarter.
DeepHow
Design Lead
Rio de Janeiro, Brazil
Led design team for an AI video training platform at Black & Decker, AB InBev, Ford, Siemens, and Nissan. Improved time-to-competency by 40% and reduced operational errors by ~25%.
DeepHow
Senior Product Designer
Rio de Janeiro, Brazil
First designer hired. Built the product from the ground up: user flows, UX/UI, and design systems, setting best practices that scaled as the team and product evolved.
Brainnit!
UX/UI Designer
Rio de Janeiro, Brazil
Transformed paper and PowerPoint-based training processes into an intuitive digital LMS. Built the product and brand identity from scratch alongside the CEO.
Qulture.Rocks
UX/UI Designer
São Paulo, Brazil
First designer at an OKR performance management platform. Established the product UX/UI from scratch and created a cohesive visual language across all touchpoints.
Rio 2016 Olympics
Graphic Designer
Rio de Janeiro, Brazil
Developed and delivered 5,000+ unique branded assets for the Olympics, from boat stickers and athlete IDs to stadium graphics, ensuring consistency across all venues.
Boo! Studio
Co-Founder
Rio de Janeiro, Brazil
Co-founded a design studio handling Web, Branding, and Graphic Design end-to-end. Clients included L'Oréal, UCI, Servier, and several startups.
Rede Globo
Design Intern
Rio de Janeiro, Brazil
Latin America's largest media conglomerate. Created all headers, banners, and commercial pieces for GloboMarcas E-commerce and contributed to the store's new visual identity.
Contact
Whether you're building a new product, scaling a team, or just want to say hi, I'd love to hear from you.